About Us
Who We Are
We are pet parents, veterinarians, and military families who built the company we needed when moving our own animals. Founded in 2009 after a heartbreaking PCS nearly forced us to leave our rescue dogs behind. Today we’ve safely relocated over 60,000 pets across six continents with a perfect safety record. Every team member has personally used our service – we know exactly how you feel. We move pets exclusively – no boxes, no humans, just the family members who can’t pack themselves. USDA-endorsed, IPATA-member, and driven by love first, logistics second. We cry at reunions, cheer at customs clearance, and celebrate every tail wag. Your best friend deserves the best – and that’s exactly who we are.
Our Story
We started in 2009 when our founder, a veterinarian and military spouse, faced the nightmare of relocating her two rescue dogs overseas. No company would guarantee their safety, comfort, or even arrival. She decided no family should ever feel that helpless again. Today we’ve safely moved over 60,000 pets to 100+ countries with a perfect safety record. Every team member is a pet parent first — many of us have used our own service for PCS moves and international relocations. We refuse routes, airlines, and weather that aren’t 100% safe, even if it means turning down business. Because to us, your dog curled on the couch or your cat watching birds from the window is the only metric that matters. We move pets like family — because we are family, to ours and to yours.
- Professional Shipping
- Safety Without Question
- Family First Always
- Zero Compromises
What We Do
We relocate dogs, cats, birds, rabbits, reptiles, and exotic pets anywhere in the world. Door-to-door service means pickup from your couch and delivery to your new one. We handle every vet visit, document, customs form, flight, and mile in between. Your pet travels with real-time tracking, daily photos, and constant human love. We turn the hardest part of moving into the moment your best friend runs to you again.
By Pet Lovers, For Pet Lovers
Every team member has relocated their own animals – many multiple times. We’ve cried in cargo terminals, celebrated at customs, and held our own pets at 35,000 feet. We know exactly how you feel because we’ve felt it too. That empathy drives every decision, every route choice, every 3 a.m. phone answer. You’re not hiring a company – you’re joining a family that gets it.
We Move Only Pets – Nothing Else
No boxes, no furniture, no humans – just dogs, cats, birds, rabbits, and exotics. This singular focus means we know every airline rule, country regulation, and breed nuance by heart. From snub-nosed breeds in summer to diabetic seniors, we specialize in the moves others refuse. One mission, one obsession: safe, calm, happy arrivals every single time. That’s all we’ve done for a decade and a half, and all we’ll ever do.
Your Pet’s Comfort Is Our Only KPI
Profit comes second; a calm, wagging arrival comes first. We’ve delayed takeoffs for one last potty break and rerouted entire trips for a scared cat. If it’s best for the animal, we make it happen – no exceptions. That single focus is why families who use us once never use anyone else. Love isn’t a marketing word here – it’s our operating system.
Our Expert Team
Every member of our team is a pet parent first. From veterinarians to certified handlers, we’ve relocated our own animals across continents and oceans — so we know exactly how you feel. We don’t just move pets; we protect family members.
Juan George
Head Pet Relocation Specialist (15+ years)
Sean Hart
Airline & Customs Expert (ex-military logistics)
Emma Kelly
Certified Flight Nanny & Animal Behaviorist
Our Promise to You and Your Pet
our pet will never spend a night in a warehouse. They will never fly on an airline we wouldn’t use ourselves. They will always have a human who knows their name, their favorite treat, and exactly how they like to be comforted. From pickup to that first joyful leap into your arms, we treat every mile like the most important journey in the world — because to someone, it truly is.